Métodos de Pago

Aquí encontrarás las dudas más comunes que recibimos de parte de nuestros clientes, con respecto a Métodos de Pago y Envíos.
Si tienes alguna otra duda o sugerencia, por favor háznola llegar al correo: clientes@metayanrta.com.

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  • Dudas comunes con los métodos de pago
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Metodos de Pago

Nuestros clientes siempre han sido lo más importante, por eso a lo largo de los años hemos ido integrando diversos métodos de pago para dar acceso a todas las personas del mundo a éstas Herramientas. Hasta el día de hoy contamos con los siguientes métodos de pago

  • Pago contraentrega, recibe y paga en efectivo
  • Recolección en bodega y pago en efectivo.
  • Tarjetas de Crédito y Débito.
  • Hasta 24 meses sin intereses con Tarjetas de Crédito participantes
  • Depósito Bancario
  • Transferencia Electrónica de Fondos
  • Pago en OXXO (HSBC, BBVA)
  • Criptomondeas (Bitcoin, Dogecoin, Ethereum, Shina Inu, y muchas otras más)
  • KueskiPay, recibe tu pedido y paga en cómodos pagos quincenales después, sin tarjeta de crédito ni bancos.
  • Si te encuentras en el extranjero, también puedes pagar por Western Union
  • Pago seguro con Paypal 
  • P

Dudas comunes con los métodos de pago

Es necesario que realices tu pedido a través de nuestro sitio web, sin importar el método de pago que elijas. Esta es la única forma en que nuestro equipo puede saber que deseas adquirir el producto y prepararlo especialmente para ti. Si tienes alguna duda sobre cómo realizar un pedido, estaremos encantados de brindarte apoyo a través de nuestra línea de atención al cliente en WhatsApp. Haz clic aquí para contactarnos

Please make sure that you follow below steps:

1/ Download the package from themeforest.net (The file is in zip format)

2/ Extract the file you've just downloaded (Don't forget this step).

3/ Find this file: ella-x.x.x-sections-ready.zip in the folder Ella Sections Ready x.x.x, then you just need to upload ella-x.x.x-sections-ready.zip file to your Shopify store.

- If you would like to use Ella RTL version. Please find this file: ella-x.x.x-sections-ready-rtl.zip in the folder Ella Sections Ready x.x.x RTL, then you just need to upload ella-x.x.x-sections-ready-rtl.zip file to your Shopify store

- If you want to install child theme, please go to the corresponding theme folder

To save your time and reach our support quickly, please follow below steps:

  • Create a staff account for us (with Themes permission and Settings permission) http://docs.shopify.com/manual/settings/account/staff-members
  • Capture screenshot or video for the issue you get.
  • Specify which template and version you are using.
  • Describe clearly how to reproduce the issue.
  • Send all information (staff account, screenshot, video, template name and version, description of the issues, link) to email@domain.com

Yes, we will assist you to install the template if needed

Yes, we do. Please send your customisation requests to email@domain.com, we will give you our quote. Thank you.

Normally we don't provide support during weekends, except for urgent cases. In these cases, you only need to mark “Urgent” in your email, we will get back to you ASAP.

1/ Create a staff account for us (with Themes permission and Settings permission) http://docs.shopify.com/manual/settings/account/staff-members

2/ Capture screenshot or video for the issue you get.

3/ Specify which template and version you are using.

4/ Describe clearly how to reproduce the issue.

5/ Submit a support ticket at here: https://halosoft.ticksy.com/. Our support team will get back to you soonest, please help us to wait.

Technical + Theme Questions

Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.

Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.

Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.

Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.

Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.

Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.

Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.

Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.

Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.

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